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Technical Help Desk

Supporting MCPS employees Monday - Friday, 7am to 5pm (except holidays)


Top Five Support Q&A

  1. How can I update my Outlook/ePaystub password? - solution
  2. Need more help using Outlook 365? - solution
  3. How can I obtain a remote access connection so I can work from home? - solution
  4. Need help connecting your mobile device to Outlook 365? - solution
  5. How do I log into myMCPS from home? - solution

More questions...

Tech Tips

Need help logging into MCPS Careers to apply for a position?

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What's New? 

 Need help adding public or private folders via Outlook 365 webmail? (click here)

New to Using MCPS Technology?

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Submit a Help Desk Request

Unicenter Service Desk Icon Not an emergency? Sign in to Unicenter Service Desk (USD) to create a help desk request for service.

For immediate assistance,
call: 301-517-5800. Please have your employee ID number available.

Specialists available Monday-Friday, 7 am - 5 pm, except holidays.  

Application and Program Self-Help

Forms, Policies, and Procedures

Related forms

** After your official start date, you will automatically be granted access to the network and your department's shared folders (M:\ drive). Please complete this form only if you need additional access.

For more information, please contact the Technical Help Desk at 301-517-5800.

Other Helpful People and Places

About Us

Where we are

The Technical Help Desk offices are at:
850 Hungerford Drive, Room 133
Rockville, MD 20850

Phone 301-517-5800
Fax 301-279-3267

Who we are

Staff directory 

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