Technical Help Desk

Supporting MCPS employees Monday - Friday, 7am to 5pm (except holidays)

Top Five Support Q&A

  1. How can I update my Outlook / ePaystub password? - solution
  2. Need more help using Office / Outlook 365? - solution
  3. Need help connecting to MCPS Wi-Fi? - solution
  4. Need help connecting your mobile device to Outlook 365? - solution
  5. How do I log into myMCPS from home? - solution

More questions...

Tech Tips

What's New?

  Starting January 21st when you log into Outlook via the web you must use for more info see the latest IT Wire.

 Need help Completing Compliance Training?

 MCPS IT Wire - January 2020

 myMCPS Administrative Portal Guides

 Need help with myMCPS Classroom or the Student-Parent portal?

 New to Using MCPS Technology?

Contact the Help Desk

Help Us Help You! (Information required before contacting us)

Submit a Help Desk Request

Unicenter Service Desk Icon Not an emergency? Sign in to Unicenter Service Desk (USD) to create a help desk request for service.

For immediate assistance,
call: 301-517-5800. Please have your employee ID number available.

Specialists available Monday-Friday, 7 am - 5 pm, except holidays.  

Application and Program Self-Help

Forms, Policies, and Procedures

Related forms

** After your official start date, you will automatically be granted access to the network and your department's shared folders (M:\ drive). Please complete this form only if you need additional access.

For more information, please contact the Technical Help Desk at 301-517-5800.


Other Helpful People and Places

About Us

Where we are

The Technical Help Desk offices are at:
45 West Gude Drive, Suite 3500
Rockville, MD 20850

Phone 301-517-5800
Fax 301-251-5246

Who we are

Staff directory