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Supporting MCPS employees Monday - Friday, 7am to 5pm (except holidays)
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Are you a parent or student that needs help resolving a technology issue? Get help by contacting the Community Support Hotline at 240-740-7020 (7AM-8PM Mon-Fri) or via e-mail at communitytechsupport@mcpsmd.org
Check out these screencasts on how to begin the compliance training:
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MCPS IT Wire - October 2020
Help Us Help You! (Information required before contacting us)
Not an emergency? Sign in to Unicenter Service Desk (USD) to create a help desk request for service.
For immediate assistance, call: 301-517-5800. Please have your employee ID number available.
Specialists available Monday-Friday, 7 am - 5 pm, except holidays.
** After your official start date, you will automatically be granted access to the network and your department's shared folders (M:\ drive). Please complete this form only if you need additional access. For more information, please contact the Technical Help Desk at 301-517-5800.
** After your official start date, you will automatically be granted access to the network and your department's shared folders (M:\ drive). Please complete this form only if you need additional access.
For more information, please contact the Technical Help Desk at 301-517-5800.
The Technical Help Desk offices are at:45 West Gude Drive, Suite 3500 Rockville, MD 20850
Phone 301-517-5800Fax 301-251-5246
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