Supporting MCPS employees Monday - Friday, 7am to 5pm (except holidays)
Now open! New and improved Help Desk portal to report incidents and submit requests. Click here to learn more! You can still email or call the Help Desk as usual and check on the status of those tickets in this portal. Log into the new portal using firstname.lastname@example.org by clicking here.
To work from home have your Principal or Director follow these directions.
For more information visit the Transfer Information page.
When logging onto a computer at any school use your Outlook/ePaystub user name and password (example: user name=smithjoh password=Outlook/ePaystub password).
Note: You will have basic access to the computer since your account is not at the school. If you need additional access to shared files and folders, please contact your school's Media Specialist or ITSS for a visitor/guest account. Need more help?
Maximo is the online system used to submit maintenance work orders. The system was updated on March 25, 2013.
Need more help with PDO?
Need more information? Visit the Substitute Employee Management System page or contact the Substitute Help Desk at 301-279-3280.
Have your supervisor follow these directions to make the request. Once approved our tech's will contact you with next steps.
Your position code / location in the payroll system and the classes assigned to you in Synergy, if you are a teacher, determines your access.
To see the school's private folder from home you must access Outlook using the Outlook client software. The Outlook client is a part of Microsoft Office. Each employee can download and install up to five copies of Microsoft Office for free. For more info on installing Microsoft Office at home see: http://news.montgomeryschoolsmd.org/staff-bulletin/employees-can-download-microsoft-office-at-home-for-free/.
Or if you still need help, learn how to create a request for assistance.