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Employee and Retiree Service Center → About Us

About the Employee and Retiree Service Center (ERSC)

ERSC is your resource for employment-related business including benefits, leave, pay, and retirement.

Hours and Location

Lobby hours: M-F, 8:00 a.m.-4:30 p.m.
Phone calls received: M-F, 8:00 a.m.-4:15 p.m.
  (except every other Wednesday from 9:00–10:00 a.m. when closed for staff meetings)
45 W. Gude Drive, Suite 1200
Rockville, Maryland 20850

Contact Us

ERSC Connect*
Phone: 301-517-8100
Fax: 301-279-3651 or 301-279-3642

Who We Are

Nondiscrimination Notice

*Attachments sent via ERSC Connect or Outlook email must not exceed 35 megabytes (MB) in total.

ERSC Strategic Plan


ERSC Equity Plan



Investment Team



Salary and Positions

ERSC Performance Measures

Call Center Statistics

Direct Deposit Participation Statistics

E-mail Statistics

Lobby Traffic Statistics

Customer Service Satisfaction