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Contacts for Employees

ERSC

Website and Address Phone & Fax Email & ERSC Connect**

Employee and Retiree Service Center
45 W. Gude Drive, Suite 1200
Rockville, MD 20850

Office hours: M–F, 8:00 a.m.–4:30 p.m.
Phone calls received: M–F, 8:00 a.m.–4:15 p.m.*

*except every other Wednesday from 9:00–10:00 a.m. when closed for staff meetings
**Attachments sent via ERSC Connect or Outlook email must not exceed 35 MB in total.

Tel: 301-517-8100
Fax: 301-279-3651
Fax: 301-279-3642

ersc@mcpsmd.org

ERSC Connect


Health Plans

Plan Website Phone Number(s) More Information
Aetna Dental Plan   DMO 800-843-3661 About this benefit  
Cigna Open Access Plus, Open Access Plus In-Network, and Idemnity/Medicare Supplemental Plans   800-244-6224 About this benefit  
CareFirst Dental Plan (PPO) 888-755-2657 About this benefit
CVS/Caremark Prescription Plan   800-378-7558 About this benefit  
Davis Vision (provided through CareFirst)/Blue Vision Plus Plan 800-783-5602 About this benefit
Kaiser Permanente HMO and Prescription Plans   800-777-7902 About this benefit  

*for claims and issues related to medical services occurring on or before December 31, 2017


Flexible Spending

Vendor Website Phone Number(s) More Information
Benefit Strategies 888-401-3539 About this benefit

Life Insurance

Vendor Website Phone Number(s) More Information
MetLife 800-638-6420 About this benefit

Retirement Savings [403(b) and 457(b)]

Vendor Website Phone Number(s) More Information
Fidelity Investments   800-343-0860 About this benefit  

Unions

Union Website Phone Number(s)
MCAAP (Administrators Union)   301-762-8174
MCBOA (Non-Certified Supervisors Union)   301-762-8174
MCEA (Teachers Union)   301-294-6232
SEIU Local 500   301-740-7100

Financial Services

Website Phone Number (s)
Educational Systems Federal Credit Union

301-779-8500
800-356-6660


State and Federal Resources

Agency Website Phone Number(s)
COBRA Administrator (Benefit Strategies)   888-401-3539

Maryland State Retirement Agency  

800-492-5909 or 410-625-5555 
Social Security Administration   800-772-1213

Additional Contacts

Website Phone Number(s)

Educational Systems Federal Credit Union  

301-779-8500
800-356-6660