Department of Instructional Technology → Tech Tips 

TECH TIPS

Insider technology tips, resources, and information for MCPS staff, students, and parents.

Recalling or replacing an Outlook message

Have you ever sent an e-mail and then realized you sent it to the wrong person or that it contained incorrect information? You can recall or replace an e-mail message if the recipient is logged on and using Microsoft Outlook and has not read the message or moved it from his or her Inbox. (This feature is not available when using the Webmail version of Outlook.)

Follow these steps to recall or replace an e-mail message:

• With Mail open, click Sent Items in the left hand navigation pane.
• Open the message you want to recall or replace.
• In the message window, under the Actions menu, click Recall This Message.

To recall the message: 

• Click Delete unread copies of this message.
• To be notified about the success of the recall or replacement for each recipient, select the Tell me if recall succeeds or fails for each recipient check box.

To replace the message: 

• Click Delete unread copies and replace with a new message.
• To be notified about the success of the recall or replacement for each recipient, select the Tell me if recall succeeds or fails for each recipient check box.
• Click OK, and then type a new message.

To replace a message, you must send a new one. If you do not send the new, the original message is still recalled.