Subscriptions

• Schools are encouraged to set up a CoxNet account as soon as possible. Please contact Customer Service Specialist, Karen Cashman or 800-571-9554 x 248 to establish a new CoxNet account if you currently do not have one, have changed positions or schools, or are new to MCPS.
• CoxNet allows review of your location's account with Cox Subscriptions, Inc., online, which will include all active subscription orders, title, start and end dates, as well as the ability to report missing issues and request claims. Each end user placing a Cox subscription will be provided access to CoxNet. For more information regarding the functionality of the CoxNet system, please click here: www.wtcox.com     

Renewals

• Please check your COXNET account to view current subscriptions and renewal dates. Renewals will begin at the end of the current subscription. If your subscription does not arrive within 30 days after the renewal date, please file a claim with WT Cox through CoxNet.
• For Scholastic and other titles: Please review your current subscriptions and renewal dates. Renewals will begin at the end of the current subscription. If your subscription does not arrive within 30 days after the renewal date, please contact the vendor directly.

Contract Summaries - Cox Subscriptions Inc., Scholastic,  Other Titles

Having a problem with Cox Subscriptions, Inc., orders?

• Please contact Customer Service Specialist, Karen Cashman or 800-571-9554 x 248  with the purchase order number, school name, ship-to location, contact and phone number, title of magazine(s), number of issues, and description of the problem(s). Claims for missing issues or non-start of subscription must be filed with Cox within 30 days of the anticipated start date.

Having a problem with Scholastic or Other subscription orders?

• First, contact the vendor directly: National Geographic Society Customer Service 888-915-3276 OR Scholastic Magazine, Customer Service: 800-724-6527 with the purchase order number, school name, ship to location, contact, and phone number, title of magazine(s), number of issues, and description of the problem(s).

For further assistance, please contact us @ MPS@mcpsmd.org