ERSC Connect: Get Answers to Your Benefits and Retirement Questions

ERSC Connect, the Employee and Retiree Service Center’s online service portal, provides another way for Montgomery County Public Schools (MCPS) retirees to contact the Employee and Retiree Service Center (ERSC).

ERSC Connect allows you to send a request, ask a question, and access a Knowledge Base and search feature online. You also can get status updates on your requests and send and receive attachments.* The Knowledge Base provides targeted answers to common questions about benefits and retirement matters. ERSC adds new content weekly.

To get started, visit the ERSC Connect log-in screen at— https://montgomery.service-now.com/csp?id=csp_login

Next, click the words "this link" to register or log in to your account as a former employee. Need detailed instructions? View the ERSC Connect Support Guide.

^{*Attachments sent through ERSC Connect (or Outlook email) must not exceed 35 megabytes (MB) in total. Files that together total more than 35MB will be undeliverable to ERSC.}