Employee and Retiree Service Center → Retirees → Contacts

Contacts for Retirees

ERSC

Website and Address	Phone & Fax	Email & ERSC Connect
Employee and Retiree Service Center 45 W. Gude Drive, Suite 1200 Rockville, MD 20850 Lobby hours: M Tu Th F, 8:00 a.m.–4:30 p.m.; W, 10:00 a.m.–4:30 p.m. Phone calls received: M Tu Th F, 8:00 a.m.–4:15 p.m.; W, 10:00 a.m.–4:15 p.m. ^{*Attachments sent via ERSC Connect or Outlook email must not exceed 35 MB in total.}	Tel: 240-740-8100 Fax: 301-279-3651 Fax: 301-279-3642	ersc@mcpsmd.org ERSC Connect*

Health Plans

Plan Website	Phone Number	More Information
Aetna Dental Plan	DMO 800-843-3661	About this benefit
Cigna Open Access Plus, Open Access Plus In-Network, and Idemnity/Medicare Supplemental Plans	800-244-6224	About this benefit
CareFirst Dental (PPO)	888-755-2657	About this benefit
CVS/Caremark Prescription Plan	800-378-7558	About this benefit
Davis Vision (provided through CareFirst)/Blue Vision Plus	800-783-5602	About this benefit
Kaiser Permanente HMO and Prescription Plans	800-777-7902	About this benefit
SilverScripts (Medicare Part D)	866-270-3817	About this benefit

^{*for medical services occurring on or before December 31, 2017}

Life Insurance

Agency Website	Phone Number	More Information
MetLife	1-800-638-6420	About this benefit

Pension Plans

Plan	Administered by (website)	Phone Number	Fax Number
State Core Pension	Maryland State Retirement Agency (MSRA)	1-800-492-5909 1-410-625-5555	410-468-1707
MCPS Core and/or Supplemental Pension	Aetna	1-800-952-2700	1-860-273-3707 1-860-975-3204

Retirement Savings [403(b) and 457(b)]

Vendor Website	Phone Number
Fidelity Investments	800-343-0860

State and Federal Resources

Agency Web Site	Phone Number(s)
COBRA Administrator (Voya)	888-401-3539
Maryland State Retirement Agency	800-492-5909
Medicare	800-633-4227
Social Security Administration	800-772-1213

Financial Services

Web Site	Phone Number(s)
Educational Systems Federal Credit Union	301-779-8500 800-356-6660