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How do I access and install the Microsoft Office software?
Please refer to the directions provided to learn more about downloading and installing Microsoft Office.
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If you need help with the install, please review Microsoft’s Installation and Support Guide.
What are the eligibility requirements?
To be eligible for this opportunity you must be a MCPS staff member or MCPS student. If you are not an MCPS student but attend a public school in the state of Maryland, then please see instructions from Maryland Department of Education at https://marylandaccess.education/ or contact the technology department for your school district.
What are the system requirements for installing the Office software?
Microsoft Office can be installed and accessed on a number of computer and mobile devices. Please review Microsoft Office’s system requirements at https://products.office.com/en-US/office-system-requirements.
How do I activate my Microsoft Office software license?
What if I transfer to another Maryland public school district?
All public school districts in the state of Maryland have access to the partnership program. If you leave MCPS and attend another public school district in Maryland, you will need to reactivate the software by signing out of your MCPS account (ex. Launch MS Word > File > Account > Sign out) and then by signing in using the username and password assigned to you by the new Maryland district where you are attending school.
What if I leave the state of Maryland? What will happen to my software?
If you graduate or leave Maryland to attend school in another state you will be able to continue to use the software with limited-functionality. You will be able to view existing documents, however, you will not be able to edit or create new documents. Check with the technology department at in your new school district regarding options for reactivating the software.
What if I am no longer eligible for free Office 365 and want to continue to use the software?
Microsoft maintains a webpage of how you can get access again. Please visit their webpage at https://products.office.com/en-us/student/office-for-students.
Who manages the Office 365 account and available features such as OneDrive that are provided with the offer?
Staff who work for the MCPS Office of the Chief Technology Officer (OCTO) manage Office 365 and the features that are available for MCPS staff and students. Please remember that usage of O365 and the features and content of the OneDrive must comply with the MCPS IGT-RA: User Responsibilities for Computer Systems, Electronic Information, and Network Security regulation. More information on IGT-RA regulation can be found at https://www.montgomeryschoolsmd.org/departments/policy/pdf/igtra.pdf.
Can I share my software license with others?
No. The software is licensed to students by MCPS for use on their devices. Students not permitted to share the username and password with others.
What does it mean if I get an unlicensed product error in the title bar of Office applications?
This error indicates that Microsoft Office has not yet been successfully activated. Please see Microsoft’s troubleshooting website to learn more: Unlicensed Product and activation errors in Office.
I still have questions. How can I get help?
If you have questions that are not answered after reviewing our Frequently Asked Questions or by Microsoft Support, please send an email to Office365@mcpsmd.org. In your email, please briefly describe the problem you are experiencing. We will review your question and follow up within 24 - 48 hours.