CareFirst: System Issues Causing Coverage Denials Resolved

CareFirst has notified Montgomery County Public Schools that recent systems issues related to its new system platform—which resulted in coverage denials for some members—have been resolved. 

If you have questions or continue to experience issues with your CareFirst dental and/or vision plan, please contact the Employee and Retiree Service Center (ERSC)  by telephone at 240-740-8100 or email ERSC. We will do our best to assist you.