Help Center

Call the Help Desk at 301-517-5800

For assistance, contact the MCPS Technical Help Desk at 301-517-5800, or email helpdesk@mcpsmd.org with "Hub Issue" in the subject line.

Frequently Asked Questions

Search Business Hub FAQs.

Pose a question in the Training Parking Lot.

Training & Support

All training is online, on demand, and self-paced. If you haven't completed training, or if you have and just want an online refresher, review the Hub Online Training Courses by Audience to find the course that covers what you need for your work. Register in PDO.

All FMS users must register in PDO and complete online Hub training to have access to the Business Hub. Allow up to 5 days after completing training for all your Hub roles to be activated.

During the month of November 2020, current FMS users will not be required to submit a Hub Access Request Form to have access to the Business Hub, as long as they register and complete online Hub Training by Nov. 30.

Effective December 1, 2020, all staff who require access to the Business Hub must submit a Hub Access Request Form (signed by their principal, director, or supervisor) together with documentation that appropriate Hub training has been completed.