How to Report an Absence in ParentVUE

Follow these step-by-step instructions to report a student's absence using the ParentVUE mobile app or web browser.

Reporting via the ParentVUE Mobile App

  1. Locate Your Student

    From the Student List main screen, find your student. Click the blue Report Absences button directly under or next to their name. (Alternative: Tap into your student's profile, open the Attendance menu, and click the blue Report Absences button at the top right.)

  2. Select Start and End Dates

    • Start Date: Tap to select the first day of the absence.

    • End Date (Optional): Only select an end date if your student will be out for longer than 1 day.

  3. Select Reason

    Tap the Select A Reason dropdown menu and choose Parent Note.

  4. Write a Note

    In the Note box, type a brief explanation describing why your student will be absent (e.g., "Sam will be out of school today due to illness").

  5. Attach Document (Optional)

    If you have a doctor's note or medical document, tap Add doctor's note or document to upload a file or photo directly from your camera or photo library. (Tip: To delete an uploaded photo, tap and hold it for one second until the "Remove Photo" button appears.)

  6. Submit

    Tap Save at the bottom to finalize and submit the request to the school office.

Reporting via Web Browser

  1. Log In to the Portal

    Go to the ParentVUE portal link on your school’s website and log in.

  2. Navigate to Attendance

    From the main left-hand menu, click on Attendance.

  3. Click "Report Absence"

    Click the blue Report Absence button located near the top right above the calendar.

  4. Complete the Form

    • Select the Start Date and End Date.

    • Choose the appropriate Reason from the menu.

    • Add a short explanation in the Note box.

    • (Optional) Drag and drop or upload any medical documentation.

  5. Submit

    Click Save to send the notification to the attendance office.

💡 Tips for Parents

  • Daily Deadline: Please submit absences before 9:30 AM on the day of the absence to ensure automated attendance calls are not triggered.

  • Multiple Children: If reporting for more than one student, return to the Student List and click the blue Report Absences button under each child's profile individually.

  • Status Updates: Once submitted, your request will show as "Parent Reported" or "Pending" until processed by the school's attendance clerk.

  • Forgot Password? Click the "Forgot Password?" link on the login screen or contact the school office for assistance resetting your account.