Maintenance PDO Training

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To Register - Professional Development Online

Intro to Computer Training for Beginners
Course # 85892, Section #108549
Date: March 3, 2018
Time: 8:30 AM to 12:30 PM
Location:CTI, Lab 1
Max participants: 30
This class is for people who have little or no experience using a computer. Learn the basics of using a keyboard and mouse, using Outlook to send and receive messages, create, save, send, and open an attachment. Participants will receive individual attention and assistance.

Essentials of Word
Course # 85435, Section #108552
Date: March 6, 2018
Time: 8:30 AM to 12:30 PM
Location:CTI, Lab 2
Max participants: 30
This instructor-led course covers the essential skills needed to create documents, manipulate text, apply bold, italics, underline and other attributes; change line spacing, margins, headers, and footers; and insert page numbers.

Delivering Unbeatable Customer Service
Course # 50711, Section #108782
Date:March 8, 2018
Time: 9 AM to 12 PM
Location:255 Rockville Pike, Suite 102, Room 2
Max participants: 10
Enhance your skills in developing and maintaining relationships with customers on the telephone. Communicate professionalism to increase customer satisfaction. Offered by Montgomery County Government.

Introduction to Excel
Course # 87043, Section #109695
Date: March 17, 2018
Time: 9 AM to 12 PM
Location:CTI, Lab 1
Max participants: 30
This is an instructor led course that gives users the basic knowledge to use Excel, such as how to open and close an Excel workbook; identify how to read and use the ribbon and status bar; input and manipulate data, etc. This is designed for the beginner user.

How to Keep Your Cool: Leveraging Your Emotional Intelligence
Course #86282, Section #109073
Date: March 23, 2018
Time: 7:30 AM to 10:30 AM
Location:Green Farm Large Training Room
Max participants: 75
Recent research has shown that emotional intelligence is twice as important as IQ in determining future success as well as relationship satisfaction. In this interactive and dynamic workshop you will learn practical skills to improve your emotional intelligence so you can better keep your cool in all situations.