MCPS + Kepro

Your Employee Assistance Program

We are here to help.

Any day, any time, with free confidential support when you need it.

Balancing the responsibilities of work and family can be challenging. You might be dealing with an issue which is causing anxiety or concern, or simply looking for advice on practical matters. Whatever the reason, your Employee Assistance Program provides professional, confidential support services and information on the all the issues you deal with in life. When an individual is helped with a personal problem, job performance improves, home life improves, and everyone benefits.

How can the Employee Assistance help me?

We are here to provide personal counseling to you and your immediate family members and work life services to help you manage everyday challenges.

You might be:

  • feeling under pressure at work and in need of support
  • a supervisor dealing with a challenging situation and unsure of the best way to manage it
  • experiencing relationship issues and need someone to talk to
  • coping with grief and loss
  • concerned that you or someone you know has an alcohol or drug abuse problem
  • looking for financial or legal information or trying to organize day care
  • needing services/resources for your elderly parent

Your Employee Assistance Program Services:

  • No-cost, professional, confidential counseling
  • Support and guidance on legal, financial, family and work issues
  • Consultation and coaching to managers on how to deal with difficult situations
  • Workshops on a wide variety of relevant topics
  • Online tools and information to address your well-being and concerns

Who will know that I’ve contacted the Employee Assistance Program?

No-one will know that you have called the Employee Assistance Program. The service is confidential and you will not be identified. All discussions between you and your counselor are confidential. Information regarding your contact with the EAP will only be released with your written consent, except in a situation where there is a significant risk of harm to yourself or others; or in situations of abuse (child or elder abuse).

Who provides the services and supports and what is their contact information?


In-House EAP:

Call: 240-314-1040
(Available 8:30am-5:00pm year-round)

Jeffrey Becker, MCPS EAP Counselor, LCSW-C, CEAP
Robyn Rosenbauer, MCPS EAP Counselor, LCSW-C, CEAP

Contact the In-House EAP for:
  • Personal counseling (up to 8 no cost sessions)
  • Workplace issues
  • Crisis Intervention
  • Supervisor Consultation
  • Information about the Dispute Resolution Program (mediation)
  • Workshops such as stress management, communication, balancing work/life
  • Legal referral services through MCEA and SEIU (both unions offer a legal network of attorneys that provide a ½ hour free consultation and a 30% discount to members)
  • Referral to financial resources and other community providers
  • Caregiver support group

External EAP:

KEPRO Toll Free: 866-496-9599
24 hours a day, 7 days a week

To access Kepro online, click the button below and
enter company code: MCPS

Contact the External EAP for:

Worklife/Convenience Services: Are you happy with the balance of time between your work and your personal life? When managing work and life becomes difficult, your EAP Worklife consultants can help you evaluate and select the most appropriate resources to bring your life back into balance. Services include, but are not limited to:

Legal and Financial Assistance

Financial and legal concerns can have a significant effect on all areas of life. Through your EAP, you will be connected to financial and legal professionals who will discuss your concerns and provide suggestions on a wide range of issues, including:

Civil/Criminal Disputes • Divorce • Immigration • Retirement Planning • Tenant’s Rights • Child Custody • Credit Issues • Estate Planning • Mortgage Issues • Taxes • Wills

For Convenience
  • Apartment/Real Estate/Relocation
  • Home/Appliance Repairs
  • Pet Services
  • Entertainment/Dining
  • Leisure Activities and Sports