Students learn to perform all aspects of hotel front-desk operations, including use of a computerized guest system, as well as to plan events and perform dining and guest service activities according to industry standards. Students participate in a two-week internship at a Marriott hotel. The course emphasizes the realization of a sense of professional teamwork and communication skills, both written and oral. Students have the opportunity to earn the National Restaurant Association's ServSafe Food Protection Managers Certificate.
-
- Opportunity to earn ServSafe Food Protections Managers Certificate and license
- Two week internship at a marriott hotel
- Training using state-of-the-art restaurant Point of Service (POS) system
- Operating the "front of the house" dining in Cafe Edison
- Operatins state-of-the-art computerized reservations and registrations systems
- Developing communication and public relations skills
- Working with professional from the restaurant / hotel industries
- Job shadowing opportunity
- Training with Professional Restaurant Managment students
- Articulate with Montgomery College
- Knowledge of other countries and other cultures
- Operations of a hotel
- Good customer relations and quality service
- Functions of the food and beverage Industry
- Front desk operation
- Front of the house restaurant management
- Tour guide training
- Food protection managers curriculum
-
- Ability to independently perform multiple tasks until completions
- Ability to effectively contribute as a member of a team in a real job situations in the hospitality industry
- Ability to read and comprehend a text written at a 11th grade level
- Ability to memorize and present informations, write and present a term paper
- Ability to research, esitmate, coordinate, and set up a banquet / catering event emphasizing budget, style and color
- Ability to display mature, professioncal demeanor in a classroom and work situations which meets hospitality industry standards
-
- Hotel manager
- Front-desk manager
- Restaurant manager
- Event / Sports / Entertainment planner
- Travel agent
- Transportation
- Small business owner
-
- First semester: 1.5 credits
- Second semester: 1.5 credits
-
- First semester: 541492-1A
- Second semester: 541692-1B
-
- $55.00 Uniform and badge
- $15.00 ServSafe
- $15.00 Skills USA Membership