Name: 
 

IT Essentials objective 3.4



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

You can use ____ to update drivers to the manufacturer drivers.
a.
Windows Explorer
c.
My Computer
b.
Device Manager
d.
System Information
 

 2. 

If the Found New Hardware Wizard does not automatically launch or you have a problem with the wizard, you can use the ____ applet in the Control Panel to install the device.
a.
Install Hardware
c.
New Hardware
b.
Add/Remove Hardware
d.
Add/Remove Device
 

 3. 

After Windows 2000/XP is installed, any partition or logical drive except the one on which Windows is installed can be created using ____, available from the Windows desktop.
a.
Disk Management
c.
Install Drive
b.
New Drive
d.
Add/Remove Hardware
 

 4. 

____ is a graphical, user-friendly utility that you can use to create partitions and format logical drives.
a.
System Restore
c.
ASR
b.
SFC
d.
Disk Management
 

 5. 

If you update a driver and the new driver does not perform as expected, you can revert to the old driver by using the ____ feature.
a.
Update Driver
c.
Uninstall Driver
b.
Driver Rollback
d.
Driver Reinstall
 

 6. 

To install applications and other software under Windows 2000/XP, you can use the ____ applet in the Control Panel.
a.
Add Applications
c.
Applications Manager
b.
Add or Remove Programs
d.
Install Programs
 

 7. 

You can install software only if you have ____ privileges.
a.
Owner
c.
User
b.
Manager
d.
Administrator
 

 8. 

To access Computer Management, open ____, open the Administrative Tools window, and then double-click the Computer Management icon.
a.
My Computer
c.
Windows Explorer
b.
Control Panel
d.
Task Manager
 

 9. 

The ____ log records events triggered by Windows components, such as a device driver failing to load during the boot process.
a.
security
c.
system
b.
application
d.
administration
 

 10. 

____ contains all configuration data about the computer, including information about device drivers and devices used at startup.
a.
HKEY_CURRENT_CONFIG
c.
HKEY_LOCAL_MACHINE
b.
HKEY_PERFORMANCE_DATA
d.
HKEY_CURRENT_USER
 

 11. 

Physically, the registry is stored in five files called ____.
a.
tables
c.
bins
b.
hives
d.
archives
 

 12. 

Your Windows 2000 system is working with SP2 and you want to upgrade to SP4. What do you need to know about this operation?
a.
You must remove SP2 and then install SP4
c.
SP4 includes SP3, so you can simply install it
b.
You must install SP3 before going to SP4
d.
You should install SP4 only if the system is having problems using just SP2
 

 13. 

You are preparing to install a new scanner on one of your Windows XP Professional production computers. In case there is a problem with installing the new device, you decide to establish a Restore Point that you can return to. Where can you establish a Restore Point in Windows XP Professional?
a.
Control Panel/Administrative Tools/System Restore
c.
Start/All Programs/Accessories/System Tools/System Restore
b.
Control Panel/System/System Restore
d.
Control Panel/System/Hardware/Device Manager/System Restore
 

 14. 

Microsoft typically releases patches in the form of updates, or in collections that include additional functionality or new device drivers.  What does Microsoft call these?
a.
Service packs
c.
Releases
b.
OEM patches
d.
Updates
 

Multiple Response
Identify one or more choices that best complete the statement or answer the question.
 

 15. 

You are responsible for 75 Windows XP Professional–based PCs in your organization. To minimize the amount of time you need to use keeping these systems updated, you decide to configure all the systems to receive automatic updates from Microsoft. How can you configure the Automatic Updates feature for Windows XP? (Select all that apply.)
 a.
Use the Add Components utility to add the Automatic Updates feature to the system
 c.
Use the Add/Remove Programs utility to install the Windows Automatic Updates utility
 b.
Double-click Automatic Updates in the Control Panel and then click Automatic
 d.
Select the Automatic Updates tab under the Control Panel’s System icon and configure the Automatic Updates options
 



 
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