Name: 
 

IT Essentials Objective 3.2



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

What is the default setting for Driver Signing in Windows XP?      
a.
Warn
c.
Ignore
b.
Block
d.
None
 

 2. 

You have been sent to a residential customer for whom you are supposed to upgrade his operating system to Windows XP Home. When you arrive and inspect the PC, you find that it is running Windows 95a. What must you do to upgrade the system to Windows XP Home?
a.
You simply need to install Windows XP Home directly over the existing Windows 95 operating system
c.
The system is too old to upgrade to Windows XP. The customer must purchase a newer system to run XP
b.
You must remove Windows 95 from the system first
d.
You must upgrade the system to Windows 98 or Windows Me before you can upgrade to Windows XP Home
 

 3. 

How do you install dual monitors on a Windows XP laptop?
a.
Right-click the desktop display, select the Dual monitors option from the menu, and extend the desktop
c.
Click the Add Hardware icon in the Control Panel, select the Dual Monitor option, and configure the dual monitor settings
b.
Click the Display icon in the Control Panel and configure the settings for multiple monitor
d.
Navigate to the Device Manager, expand the Display node, and configure the options under the Dual Monitor tab
 

 4. 

If TCP/IP is missing from a Windows 2000 Professional installation, how can it be restored?
a.
Use the Network and Dial-up Connections page to add and configure the protocol
c.
Use the Add New Hardware Wizard to install the TCP/IP port settings
b.
Use the Add/Remove Programs Wizard to reinstall the TCP/IP suite
d.
Use the Add/Remove Windows components utility to reinstall the protocol suite
 

 5. 

Which of the following defines patch management?
a.
installing new operating system releases to keep systems up-to-date
c.
removing software patches that are installed automatically when new applications are downloaded and installed on the system to recover wasted drive and memory capacity
b.
downloading antivirus definition updates to keep systems safe from virus attacks
d.
keeping the operating system up-to-date and secure
 

 6. 

You have been asked to hook up an old dot-matrix printer to a new Windows XP system. What is the best place to check to determine whether the printer will work with the new system?
a.
Check the Microsoft HCL on the Microsoft website
c.
Check the Microsoft HCL on the Windows XP distribution disc
b.
Check the printer manufacturer’s documentation
d.
Check the computer manufacturer’s documentation
 

 7. 

What is the maximum amount of RAM can Windows XP Professional support?
a.
4 GB
c.
32 GB
b.
16 GB
d.
64 GB
 

 8. 

Which of the following utilities lets you directly edit Registry entries in Windows XP Professional?     
a.
RegEdit
c.
Add New Hardware Wizard
b.
Device Manager
d.
MSCONFIG
 

 9. 

What is the minimum amount of memory required to install Windows 2000 Professional?
a.
8MB
c.
32MB
b.
16MB
d.
64MB
 

 10. 

What is the minimum amount of RAM that needs to be installed in the system to install Windows XP Professional?
a.
32 MB
c.
128 MB
b.
64 MB
d.
256 MB
 

 11. 

You are preparing to conduct a departmentwide disk-cloning operation to install Windows XP. Which Windows tool is used to prepare the reference computer for cloning?
a.
RIPrep
c.
Sysprep
b.
Unattend.exe
d.
Ghost
 

 12. 

What is the proper order of operations for preparing a disk drive for use?
a.
Format, partition, run Setup, reboot, load drivers
c.
Format, partition, run Setup, load drivers, reboot
b.
Partition, format, run Setup, load drivers, reboot
d.
Partition, format, run Setup, reboot, load drivers
 

 13. 

An account that is a member of the ____ group can install or uninstall devices and applications and can perform all administrative tasks.
a.
Power User
c.
Owner
b.
Limited Users
d.
Administrator
 

 14. 

An account that is a member of the ____ group can back up and restore any files on the system regardless of their access privileges to these files.
a.
Power User
c.
Backup Operator
b.
Limited Users
d.
Guests
 

 15. 

An account that is a member of the ____ group is intended to be used by people who use a workstation only once or occasionally and have limited access to files and resources.
a.
Limited Users
c.
Backup
b.
Guests
d.
Local Users
 

 16. 

The ____ is a wildcard for one character.
a.
asterisk (*)
c.
question mark (?)
b.
slash (/)
d.
pound sign (#)
 

 17. 

The ____ is a wildcard for one or more characters.
a.
asterisk (*)
c.
question mark (?)
b.
slash (/)
d.
pound sign (#)
 

 18. 

The ____ command changes the current default directory.
a.
chdir
c.
attrib
b.
rmdir
d.
chkdsk
 

 19. 

The ____ command removes a subdirectory that is empty.
a.
deldir
c.
cutdir
b.
erase
d.
rmdir
 

Multiple Response
Identify one or more choices that best complete the statement or answer the question.
 

 20. 

Select two ways to improve the performance of a system that has never been connected to the Internet or a local area network:
 a.
Run the Defrag utility to optimize the read and write operations of the system’s drives
 c.
Use the Windows Cleanup utility to delete files from the Windows\Temporary folder
 b.
Delete the Recycle Bin
 d.
Delete cookies from the system to free up additional disk space
 

 21. 

You are planning to perform a fresh install of Windows XP Professional on an existing PC. Before you remove the old operating system from the PC, which tools can you use to make sure that Windows XP can be used on the computer you intend to upgrade? (Select all that apply.)
 a.
The Microsoft Hardware Compatibility List (HCL) web page
 c.
The Checkupgradeonly utility on the Windows XP distribution CD
 b.
The computer’s Installation and User’s Manual documentation
 d.
The Windows XP Help and Support page
 

 22. 

Which of the following media are typically used to perform local, attended Windows XP installs? (Select all that apply.)
 a.
CD-ROMs
 c.
LAN connections
 b.
IrDA connections
 d.
USB drives
 

 23. 

A computer system installed several months ago is showing signs of increasingly slow operation. What steps can be performed to improve system performance? (Select all that apply.)
 a.
Delete temporary files from the hard drive
 c.
Run the FDISKutility to revitalize the operating system
 b.
Defrag the primary hard disk drive
 d.
Run the CHKDSKutility to clear unused files from the system
 

 24. 

Which Windows operating system versions can be upgraded directly to Windows XP? (Select all that apply.)
 a.
Windows 2000 Professional
 c.
Windows 98SE
 b.
Windows NT 4.0 Workstation
 d.
Windows NT 3.51
 

 25. 

To open the Command Prompt window, click Start, click Run, and enter ____ in the Run dialog box. (select all that apply).
 a.
cmd
 c.
nWin
 b.
command
 d.
DOS
 



 
Check Your Work     Start Over