Expected Behaviors
In an organizational culture of respect, individuals are aware and understand the impact of their behavior and decisions on others. We expect that the actions and behaviors of all individuals and groups are consistent with and reflect this organizational culture. The actions listed below represent expected behaviors:
| Expected Behaviors |
|---|
| Model civility in daily interactions |
| Use collaborative and interest-based strategies rather than positional or adversarial approaches |
| Be clear about the level of involvement in the decision making process |
| Seek to solve the problem, not apply blame |
| Utilize active listening skills |
| Encourage creativity and risk-taking |
| Seek and respect the opinion of others |
| Respect the time and the time commitments of others |
| Seek to resolve issues at the level where they occur |
| Seek to understand before making judgments |
| Acknowledge the professional judgment of individuals in their roles |
| Be aware of non-verbal communication |
| Use power and authority appropriately and positively |
| Be an active and responsible member of the team |
| Be responsible for accepting and giving feedback |
| Provide and receive feedback constructively and respectfully |
| Communicate openly and respectfully |
Updated November 21, 2005 | Maintained by Web Services
