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Call Center Survey

Have you called the Call Center recently? Rate our service.

1. Overall, how satisfied were you with the Analyst's ability to effectively communicate the information needed?

Very satisfied
Satisfied    
No opinion/Neutral   
Dissatisfied     
Very dissatisified     
Not sure

Do you want to elaborate on your answer?

2. Would you recommend the MCPS Call Center to others?

Definitely would
Probably would
No opinion/Neutral
Probably would not
Definitely would not
Not sure

Do you want to elaborate on your answer?

3. How did you hear about the MCPS Call Center ?

4. Are you a/an

school system employee
student
MCPS community member
parent/guardian
Do you fall in another category? If so, please specify?

5. How can we improve our service?

6. Is there anything else you would like to tell us?

        

January 23, 2008 | Maintained by Web Services