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WEB SERVICES > SERVICES > SITE UTILITIES > WEB TRAFFIC REPORT SERVICE

Using the MCPS Web Traffic Report Service - How to Read and Understand School and Office Traffic Reports
 

Purpose
Our Web Traffic Report Service creates a set of web-based reports for webmasters to review in order to track how his/her site is being used. It gives him/her the data to measure the effectiveness of the web pages within the profiled site.

Users
The primary user of Web Traffic Report Service is the site webmaster. He/she can use the metrics reports to learn how his/her site is being viewed by the public. It measures data including how many times pages are viewed, when, and for how long, the hours/day with the heaviest traffic, which browsers and hardware the site visitors are using to view the site, errors, and much more.

Essential Information

Much of the content of this document is extracted from the more complete document WebTrends Log Analyzer-Advanced Edition v8.1 Getting Started Guide which is available in PDF form (404 KB, 53 pages.)

How can I login to see my reports?
To log into the MCPS Web Traffic Report Service you will need a web URL address that goes to your site's specific Web Traffic Report Service reports. This will be distributed to you by e-mail.

WebTrends sample login

You will be asked for a user name and password. To view reports made available for the public, please use "anonymous" as your username and your e-mail address as your password.

Understanding the terms:
What is the desktop?
The Web Traffic Report Service desktop allows you to view and interact with the reports themselves. This console will be viewable at the specific URL defined for the specific web site. The desktop is kept current with new data on a scheduled basis, so whenever you bring up the desktop, the most up-to-date reports are always at your fingertips. In the desktop you can choose various reports, view data across various time ranges, or export your reports to Microsoft Word or Excel documents, comma-delimited text files, or PDF files. The following graphic shows a sample desktop.

WebTrends sample desktop

What is a profile?
A Web Traffic Report Service profile is used to specify settings about how your site analysis will run, such as location of web data log files, how often the reports are updated, which users have access, and more. Each profile generates and maintains a set of reports for a specific set of data, such as a particular web site or segment of a web site.

Profiles have been set up by the Web Traffic Report Service administrator for most schools and some non-school based offices. The software limits the number of profiles available for the license, so individual profiles may not be available for each individual directory on the MCPS web. Profiles are only available for web sites hosted on the MCPS server www.mcps.k12.md.us (aka www.montgomeryschoolsmd.org). Schools or offices hosting their sites with an outside commercial ISP will not have reports available through this service.

What is a report?
A report, as defined in our Web Traffic Report Service, is a single table and graph set that convey the same information in one or more ways. Examples include the Top Pages report, containing a trend graph over time, a top items graph, and a top items table, all on the same screen page.

A profile might generate a large number of reports in a single analysis cycle, and each time period (day, week, month, etc.) might have many reports associated with it. When you choose an item from the table of contents in the Web Traffic Report Service desktop, you are viewing either a report or a dashboard.

What is a dashboard?
The dashboard — a collection of "thumbnails" of many different reports — is a visual summary of the most significant information for that template over a particular time range. Typically, this is the first thing that appears when launching the desktop.

WebTrends sample dashboard

Click the title of a thumbnail to drill down to more complete information. For example, you can click the title of the "Visits Trends" thumbnail on the Dashboard, and the detailed Visits Trends report opens in a new browser window.

What kinds of reports can I get?
The reports shown in the Web Traffic Report Service desktop consist of three major sections:

  • the calendar frame which controls the time period being viewed
  • The table of contents frame which controls the reports or dashboard being viewed
  • and the report frame that displays the results.

How do I select the time interval for my report?

Calendar frame

WebTrends calendar frame

The calendar frame appears in the upper left corner of the screen and shows a standard calendar for a month. By default, the calendar appears showing the day closest to the current date or closest date for which data has been analyzed and reports generated. Users can select any other day by clicking on that date in the calendar. Weeks are chosen along the right side, months at the top of the calendar, calendar quarters at the upper right corner (Q1, Q2, etc.). The longest time range that can be chosen is one year, chosen at the bottom of the calendar. You can scroll forward or backward by monthly or yearly increments as well using the arrows. The dates will be grayed out if reports are not available for that time segment.

If a certain time frame is grayed out in the calendar, then either that time period has not yet been analyzed, or that time period type (days, weeks, etc.) has not been enabled in the profile you are using.

Profiles can be set to purge report time ranges after a certain time has elapsed — the most common setting is to remove daily reports that are more than a month old. The is done to reduce disk space consumed by the summary files required to keep the reports.

Table of Contents Frame

WebTrends Table of Contents Frame

The Table of Contents frame appears in the left pane below the calendar. All of the available reports and dashboards are organized here. To load a report or dashboard, locate it in the Table of Contents, and click on its title. (You can expand or collapse folders that contain reports by clicking on the arrow toggle control next to the folder name. The results for the time period selected in the calendar will load in the report frame to the right.

Report Frame

The report frame on the right side of the desktop displays either the report or dashboard chosen in the Table of Contents for the time frame chosen in the calendar. The default item to appear in the report frame is usually the dashboard for the default template. The profile name and the web site name are displayed at the top left of the report frame, range and specific dates covered are displayed as well.

To view reports:

In a browser window, go to the URL for your web site (profile) reporting. Use the calendar to select the date or range of dates, select desired report from the Table of Contents, or click on the title of a graph or table in the Dashboard to navigate to the content you wish to view.

About the Reports

All the reports consist of a title, a short description, and a table of results. Most reports also include a trend graph over time and a top items graph. In most reports, each table and graph is color-coded to allow you to relate items in the table to items in the graph. If there are more results than can be displayed in the table or graph, you can cycle through to the next group of results, or even to the end of the results by using the VCR-like controls at the bottom of the table or graph. For each graph displayed, options appear at the top right of the graph to change graph type. Options available vary by the type of information displayed.

Each report has a unique help card associated with it, displayed below all other tables and graphs shown. If the report is very long, you can zoom to the help card from the top of the report by clicking the Help button on the report title bar. The help card contains information to help you interpret and make use of the information displayed in the report.

Can I print a report?

Reports are in the HTML format. You can select and print only the report frame of the report being viewed or you can export reports or chapters in alternate formats.

How do I convert reports to an alternate format?

Web Traffic Report Service reports are in HTML format. With a click of a button, they can be easily converted to Microsoft Word or Excel documents, a CSV (comma separated values) text files, or to PDF. This makes it possible to include the report's information in a presentation or other document or for the CSV file — for import into a database. This only works on Windows OS machine with MS office and Sun's JRE v1.4 or later, and the WebTrends® Document Utility installed.

To convert reports from HTML to an alternate format:

You should navigate to the report you wish to convert or export using the calendar and Table of Contents. Select the export icon WebTrends export icon from the upper right corner of the calendar frame. In the report frame you will be presented with options for running the WebTrends® Document Utility. First select the desired report format. Then choose the report content to be included. You can get only the selected report and limit the number of items to be displayed in the table, or you can select the complete set of reports for the selected time frame. Choose "Auto" to automatically download and run the WebTrends® Document Utility. Note: Outlook and all MS Office applications must be closed prior to running this utility. You may be asked to provide your user name and password during the installation of the utility. If your report is set for public access, use "anonymous" for user name and your e-mail address for the password. There is a status window to let you know what's going on. If successful, the utility will ask you to specify where the files are to be saved. Then the conversions will run and if the output format is an MS Office file, the document will be opened for use and or editing. Note: Some MCPS computers may not have the necessary components pre-installed. In an MCPS TechMod school it may not be possible to make any changes to the workstation to enable conversions or exporting of reports.

Can I share these reports?

Webmasters and their supervisors may share the information with whomever they deem appropriate. However, Web Services does not recommend that report URLs be published on school or office web sites. That would increase the amount of traffic to the Web Traffic Report server and jeopardize its ability to generate reports, its primary purpose. The server’s resources are needed for report generation, not serving reports to the public. Of course they can be displayed online during a presentation and the URL can be exchanged via e-mail on a limited basis. If webmasters wish to share reports, they can print them out for display or distribution. We strongly suggest webmasters bookmark their Web Traffic Report URL and print out reports regularly and store them in a binder as an offline and historical archive. Web Services has found this approach very valuable and useful in its own analysis work.

Where can I learn more?

Read the full PDF document. Much of the content of this document is extracted from the more complete document WebTrends Log Analyzer-Advanced Edition v8.1 Getting Started Guide which is available in PDF form (404 KB, 53 pages.)

For specific questions or issues, contact the Web Services Team via e-mail at webmaster@mcpsmd.org.

 
 

Updated January 3, 2005 | Contact Webmaster

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