Customer Delight Awards
2008-09 Award Winners
- Arvella Anders
- Donna Bonner
- Henry Coopersmith
- Richard Elimbi
- Nirmala Frazier
- Rene Iriarte
- Lisa Jatta
- Jim Kidwiler
- Melida Lopez
- Carol McFiren
- Deborah Redmond
- Rosa Silva
- Said Tabrizi
- Marie Thomas
- Judith Unda
- Mike White
- Wilbur Yoho
About the Awards
The goal of the Department of Transportation Customer Delight Program is to Delight our Customers rather than just satisfy them. The DOT is committed to fostering and sustaining strategies that support and improve employee effectiveness.
Our DOT Customer Delight culture identifies students, parents, schools, other MCPS departments and employees, and the public at large as our Customers. The employees listed below have been recognized for their extraordinary efforts to Delight our Customers. Their actions demonstrate an unusual and ongoing commitment to the well-being and success of our students and other Customers.
Past Award Winners
| Employee | Depot | Positions | Year |
|---|---|---|---|
| Arvella Anders | Clarksburg | Bus Attendant | 2008-09 |
| Donna Bonner | Shady Grove North | Bus Operator | 2008-09 |
| Henry Coopersmith | Bethesda | Bus Attendant | 2008-09 |
| Richard Elimbi | West Farm | Bus Operator | 2008-09 |
| Nirmala Frazier | Shady Grove South | Bus Attendant | 2008-09 |
| Rene Iriarte | Shady Grove South | Bus Operator | 2008-09 |
| Lisa Jatta | Shady Grove South | Bus Operator | 2008-09 |
| Jim Kidwiler | Clarksburg | Auto Mechanic | 2008-09 |
| Melida Lopez | Shady Grove South | Bus Operator | 2008-09 |
| Carol McFiren | Randolph | Bus Operator | 2008-09 |
| Deborah Redmond | Clarksburg | Bus Operator | 2008-09 |
| Rosa Silva | Shady Grove South | Bus Attendant | 2008-09 |
| Said Tabrizi | Shady Grove South | Bus Attendant | 2008-09 |
| Marie Thomas | West Farm | Bus Attendant | 2008-09 |
| Judith Unda | Shady Grove South | Bus Operator | 2008-09 |
| Michael White | West Farm | Bus Operator | 2008-09 |
| Wilbur Yoho | Bethesda | Bus Operator | 2008-09 |
| Ohannes Aghguiguian | West Farm | Bus Operator | 2007-08 |
| Wendy Bahre | Shady Grove South | Bus Attendant | 2007-08 |
| Lionel Butler | Bethesda | Bus Operator | 2007-08 |
| Dennis Day | Randolph | Bus Operator | 2007-08 |
| Jorge Diaz | West Farm | Bus Operator | 2007-08 |
| Faten Haddad | Randolph | Bus Attendant | 2007-08 |
| Winfried Hambach | Shady Grove North | Bus Attendant | 2007-08 |
| Reginald Jones | Clarksburg | Bus Operator | 2007-08 |
| Katherine Mann | Clarksburg | Bus Attendant | 2007-08 |
| Sandra Porter | Bethesda | Bus Operator | 2007-08 |
| Linda Privette | Transp. Support Services | Sr. Routing Specialist | 2007-08 |
| Ralph Schwartzback | Shady Grove South | Bus Operator | 2007-08 |
| Rudolph Stanley | Clarksburg | Bus Attendant | 2007-08 |
| Debora Wilkes | Clarksburg | Bus Operator | 2007-08 |
| Dennis Wood | West Farm | Bus Operator | 2007-08 |
| Darlene Arnsparger | Clarksburg | Bus Operator | 2006-07 |
| Melvin Frizzelle | Shady Grove North | Bus Operator | 2006-07 |
| Eustacia Heard | Clarksburg | Bus Operator | 2006-07 |
| Riadh Labidi | Shady Grove South | Bus Route Supervisor | 2006-07 |
| Robert Pollard | Bethesda | Bus Operator | 2006-07 |
| Robert Rowles | Randolph | Bus Operator | 2006-07 |
| Judy Williams | Randolph | Bus Operator | 2006-07 |
Modified March 2, 2009 by webmaster | Department of Transportation