Customer Delight Awards

2008-09 Award Winners

About the Awards

The goal of the Department of Transportation Customer Delight Program is to Delight our Customers rather than just satisfy them. The DOT is committed to fostering and sustaining strategies that support and improve employee effectiveness.

Our DOT Customer Delight culture identifies students, parents, schools, other MCPS departments and employees, and the public at large as our Customers. The employees listed below have been recognized for their extraordinary efforts to Delight our Customers. Their actions demonstrate an unusual and ongoing commitment to the well-being and success of our students and other Customers.

Past Award Winners

Employee Depot Positions Year
Arvella Anders Clarksburg Bus Attendant 2008-09
Donna Bonner Shady Grove North Bus Operator 2008-09
Henry Coopersmith Bethesda Bus Attendant 2008-09
Richard Elimbi West Farm Bus Operator 2008-09
Nirmala Frazier Shady Grove South Bus Attendant 2008-09
Rene Iriarte Shady Grove South Bus Operator 2008-09
Lisa Jatta Shady Grove South Bus Operator 2008-09
Jim Kidwiler Clarksburg Auto Mechanic 2008-09
Melida Lopez Shady Grove South Bus Operator 2008-09
Carol McFiren Randolph Bus Operator 2008-09
Deborah Redmond Clarksburg Bus Operator 2008-09
Rosa Silva Shady Grove South Bus Attendant 2008-09
Said Tabrizi Shady Grove South Bus Attendant 2008-09
Marie Thomas West Farm Bus Attendant 2008-09
Judith Unda Shady Grove South Bus Operator 2008-09
Michael White West Farm Bus Operator 2008-09
Wilbur Yoho Bethesda Bus Operator 2008-09
Ohannes Aghguiguian West Farm Bus Operator 2007-08
Wendy Bahre Shady Grove South Bus Attendant 2007-08
Lionel Butler Bethesda Bus Operator 2007-08
Dennis Day Randolph Bus Operator 2007-08
Jorge Diaz West Farm Bus Operator 2007-08
Faten Haddad Randolph Bus Attendant 2007-08
Winfried Hambach Shady Grove North Bus Attendant 2007-08
Reginald Jones Clarksburg Bus Operator 2007-08
Katherine Mann Clarksburg Bus Attendant 2007-08
Sandra Porter Bethesda Bus Operator 2007-08
Linda Privette Transp. Support Services Sr. Routing Specialist 2007-08
Ralph Schwartzback Shady Grove South Bus Operator 2007-08
Rudolph Stanley Clarksburg Bus Attendant 2007-08
Debora Wilkes Clarksburg Bus Operator 2007-08
Dennis Wood West Farm Bus Operator 2007-08
Darlene Arnsparger Clarksburg Bus Operator 2006-07
Melvin Frizzelle Shady Grove North Bus Operator 2006-07
Eustacia Heard Clarksburg Bus Operator 2006-07
Riadh Labidi Shady Grove South Bus Route Supervisor 2006-07
Robert Pollard Bethesda Bus Operator 2006-07
Robert Rowles Randolph Bus Operator 2006-07
Judy Williams Randolph Bus Operator 2006-07

Modified March 2, 2009 by webmaster | Department of Transportation