Check mute button. If it is
lit (red), press the button to turn off light.
Check handset cord . Is it frayed,
seated tightly? It may need to be replaced.
|
| (This generally happens at night or on weekends)
Check for night service . Find
Station #10 or 11 (or #110 or#111). The ITCM light
will be on. LEAVE PHONE OFF HOOK, Press the ITCM
button and then the #
sign button. The light will go off and service should
be back to its original locations. To activate ‘night
service', just go to the station named above and
do the same thing.
|
| Another phone station has activated your message
waiting (hold) light. Press the ITCM button
, and then press HOLD
; this will dial the party who originally
activated your light. Once you have received a message
from the party who activated the light, that person,
while still talking to you, should press the ITCM
button to turn off the light.
|
| Have the BSM check the circuit breakers or the
phone switch in the wire closet to see if any of
them are turned off. Reset to the 'active'
or 'on' position. |
| The schools contract for pay phones individually.
There is a toll free repair number on the pay phone.
Schools should call that number to schedule repairs.
|
Check the phone for a volume control. Adjust accordingly.
Check the handset cord to see if it is properly
seated or for frayed cord.
Check to see if the phone has a ‘de-tangler'.
This device sometimes goes bad. It is not issued
by MCPS.
|
| Check that the ringer is on, or that the ringer
is turned up. On LCD phones check to see if the
music background is active, LCD says “MUSIC”(even
if this feature does not work on your phone), and
“CLR” it.
|
Check to see if any of the cords are frayed
or loose.
Until we can send a technician on site, dial the
weather number and “busy” out the line so that
the calls go to another line. Weather number is 301-936-1212.
|
| Check to see if the phone is plugged into the
correct jack. Sometimes phones are moved because
of cleaning or waxing and they are not placed exactly
back to their original location. Sometimes phone
cords are plugged into computer data jacks. If you
have the option to plug in another phone, and it
works, then the actual phone is defective and needs
to be repaired/replaced. If another phone does not
work, it may be the line and TSU will have to issue
a repair ticket to Verizon.
|
