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Subscription Ordering

Schools/offices will continue to be responsible for receiving in iProcurement when subscription delivery has begun.

  • Ordering season begins every May (during Early Ordering).
  • Subscriptions should be ordered in the Financial Management System (FMS).
  • Schools are encouraged to set up a CoxNet account, as soon as possible. Please contact Debbie Crone to establish a new CoxNet account, if you currently do not have one, or have changed positions or schools, or are new to MCPS.
  • CoxNet allows the user to view your locations account, review all active subscription orders, title start and end dates, as well as the ability to report missing issues and request claims. Each end user placing a Cox subscription will be provided access to CoxNet.

Know Before You Go...

RENEWALS

  • Please check your COXNET account to view current subscriptions and renewal dates. Renewals will begin at the end of the current subscription. If your subscription does not arrive within 30 days after the renewal date, please file a claim with WT Cox through CoxNet.
  • For Scholastic and other titles: Please review your current subscriptions and renewal dates. Renewals will begin at the end of the current subscription. If your subscription does not arrive within 30 days after the renewal date, please contact the vendor directly.
NEW SUBSCRIPTIONS
  • Click Here to browse a list of available Cox Subscriptions, Inc., titles. (Note that list includes available titles and also titles with relevant changes and details!)
  • Click on these links to browse all other available titles: Scholastic & Other Titles.
ORDERING INSTRUCTIONS
  • For new subscriptions, place and approve your orders by the first week of June. This will ensure a timely start date. You may place orders after this time, but delivery may be delayed.
  • If you need to cancel a subscription early, contact the vendor, then Debbie Crone BEFORE you cancel. All subscriptions are paid in advance and some do not allow refunds.
  • Click Here to visit the FMS website.

Having a problem with Cox Subscriptions, Inc., orders?

  • First, contact them directly. CoxNet is the preferred method of communication.
    The customer service representative assigned to MCPS is:
    Shannon Jackson, Customer Service Specialist
    shannon@wtcox.com or 800-571-9554 x216.
  • CoxNet allows review of your locations account with Cox Subscriptions, Inc., online, which will include all active subscription orders, title start and end dates, as well as the ability to report missing issues and request claims. Each end user placing a Cox subscription will be provided access to CoxNet. For more information regarding the functionality of the CoxNet system please click here: http://wtcox.com/coxnet.cfm
  • CLAIMS for missing issues or non-start of subscription must be filed with Cox within 30 days of anticipated start date.

Email Procurement only if contact with the supplier hasn't resolved your issue.
Please include the following information in your correspondence:
PO number (including the release number, if applicable)

  • School name, Ship To Location, Contact and Phone number
  • Title of magazine(s) and number of issues
  • Description of the problem(s)

Having a problem with 'Scholastic' or 'Other' subscription orders?

  • First, contact the vendor directly:
    National Geographic Society Customer Service 888-915-3276
    Scholastic Magazine, Customer Service: 800-724-6527

Have the following information available when you contact them:
PO number (including the release number, if applicable)

  • School name, Ship To Location, Contact and Phone number
  • Title of magazine(s) and number of issues
  • Description of the problem(s)

Email Procurement only if contact with the vendor hasn't resolved your issue.
If you contacted the vendor by phone, please email the above information and details on any actions taken to Procurement.


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