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Magazine Subscription and Newspaper Ordering

Important Update:

DMM will no longer receive W.T. Cox orders centrally. Schools/offices will now be responsible for receiving in iProcurement when subscription delivery has begun.

Ordering season begins every May.
Subscriptions should be ordered in the Financial Management System (FMS).
Schools will be notified by email when FMS is available for FY12 orders.
Know Before You Go...
Click Here to browse a list of available W.T. Cox titles.

(Note that list includes available titles and also titles with relevant changes and details!)

Click Here to browse a list of all other available titles.

Place and approve your orders by the first week of June.
This will ensure a September start date. You may place orders after this time, but delivery may be delayed.

If you need to cancel a subscription early, contact the vendor BEFORE you cancel. All subscription orders are paid in advance and some do not allow refunds.

Click Here to visit the FMS website.
Having a problem with a W.T. Cox order?

Here's What to Do:
First, contact them directly. Email is the preferred method of communication.

The customer service representative assigned to MCPS is:

Dee Hopkins, Sr Customer Service Specialist-Schools Division
dhopkins@wtcox.com or 800-571-9554 x245

Email Procurement only if contact with the supplier hasn't resolved your issue.
The email drop box is procurement@mcpsmd.org. Please include the following information in your correspondence:

PO number (including the release number, if applicable)
School name, Ship To Location, Contact and Phone number
Title of magazine(s) and number of issues
Description of the problem(s)
Having a problem with 'Other' subscription orders?

Here's What to Do:

First, contact the vendor directly. Email is the preferred method of communication.

The customer service representatives assigned to MCPS are::

National Geographic Explorer Magazine: Customer Service 888-915-3276
Bayard Presse (Foreign Language Magazines): Marie-Caroline Russell, 301-299-5920
T.V. Guide: Customer Service 800-866-1400
Scholastic Instructor and New York Times Upfront: Customer Service 866-436-2455
All other Scholastic classroom subscriptions: Customer Service 800-631-1586

Have the following information available when you contact them:

PO number (including the release number, if applicable)
School name, Ship To Location, Contact and Phone number
Title of magazine(s) and number of issues
Description of the problem(s)

Email Procurement only if contact with the vendor hasn't resolved your issue.
If the vendor can't resolve your issue, please forward your vendor emails to the Division of Procurement at procurement@mcpsmd.org. If you contacted the vendor by phone, please email the above information and details on any actions taken to Procurement.


Modified March 23, 2011 by DMM Webmaster