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How to Return Supply Warehouse Items for Credit

Return Procedure:

1. Review Shipping List to verify receipt within the last year.

2. Make a copy of the shipping list and indicate the items being returned for credit. Include the number of boxes or envelopes being returned.

3. Place the completed form inside the box/envelope.

4. Remember to number the boxes/envelopes (1 of 1... etc.)

5. Return to the Supply Warehouse via the PONY.

Important Notes:

Only return full units for credit.

Include a copy of the Shipping List to ensure a speedy credit of items returned.

For returns that are too large for PONY pick up, send a copy of the shipping list to the Warehouse and write "Pick Up" on the copy. Indicate items to be returned for credit.

Credit may not be issued for items not returned during the same fiscal year as when received. This is due to vendor product and/or price changes.

If you have other questions or need more information, please contact your Customer Service Representative (CSR).

Click Here for a complete list of Customer Service Representatives by school.

Modified Monday, November 23, 2009 by DMM Webmaster