Customer Care Banner

Below you will find process maps for various DMM processes.
More processes are being analyzed and will be added once approved.
Editorial, Graphics & Publishing Services (EGPS)

Copy-Plus

Editorial Help Desk

Graphic Arts

TeamWorks
Division of Food and Nutrition Services (DFNS)

Central Warehouse Logistics

Communication / Administration

CPF Food Production

Financial Claims and Accounts Payable

Health, Safety, and Training

Product Procurement

School Based Operations
Division of Procurement

Administrative Functions

Returning Goods Process

Appraise and Develop Suppliers

Procurement - Bid Process

Develop Sourcing Strategies

Order Materials / Services Transactions

Procure to Pay Cycle

Purchasing Card Process

Receiving Goods Process

Requisition Approval Process

Select Suppliers and Maintain Contracts

Blanket Purchase Agreement Process
DMM Main Office

Focus Group with Results Process

Textbook and Instructional Material Ordering Process
Supply and Property Management

Logistical Services

'Free Rentals 'R Us' Request Process

Furniture Request Process

Logistical Request Process

Provide Surplus Pickup Services

Secure Delivery Process

Summer Projects - Capital Construction Logistics

Surplus Pickup Program

Vehicle Repair Process

Instructional Support Services

Bookbinding Process

Distribution of Elementary Music Workbooks

Distribution of Printed Materials

Instructional Guide Ordering

Recycle/Reuse Textbooks and Instructional Materials

Warehouse Form Ordering

Mail Services (PONY)

Blue Bag Program

Bulk Mailing Process

Provide Mail Service

Property Services

Box Receipt Process

Fluorescent Lamp Recycling Process

Graphing Calculator Repair Process

Inventory Process

Monthly Inventory Process Review

Reconciliation Steps

Surplus Property Disposal by Online Auction

Supply Warehouse

Ambassador Program

Automatic Delivery Process

How to Return Supply Warehouse Items for Credit

Inkjet Recycling Process

Inventory Period Close and Open Process

Processing Credit Returns

Receiving Process

Release Orders Process

Special Supply Kits

Summer Consolidation Process

Unpacking Assistance Program

Taylor Science Materials Center

Science Kit Delivery Process

Science Kit Pick Up Process

Science Kit Refurbishment Process
Media Processing

Black-Eyed Susan Books

Create MARC Record for Different Print Material Type

Creating PO in FMS for Library Materials

Creative Catalog Process

FMS Line Item Cancellation Process

FMS PO Cancellation Process

FMS Price Change Process

Library Materials Catalog Process

Reconciling Invoices

TLC Price Change Process and Out of Prints

Video Services

Advertising Process

Cataloging Process

Duplication Process

Ordering and Processing Operations

Video Distribution

Modified June 25, 2010 by DMM Webmaster