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MCPS
>
INSTRUCTIONAL TV
>
CONTACT US
> YOUR FEEDBACK
YOUR FEEDBACK
:: Online Questionnaire
CUSTOMER SATISFACTION & FEEDBACK
ITV is always looking for ways to improve our quality of service.
Please take a few moments to complete the following survey.
Program Title:
Completion Date:
1)
How often have you used Instructional TV services in the past year?
1-2 Times
3-4 Times
5-6 Times
6+ Times
2)
Overall, how satisfied are you with the service or program?
Excellent
Very Good
Good
Needs Improvement
3)
Have you recommended or would you recommend ITV services to someone else?
Yes
No
Maybe
4)
RATE THIS STATEMENT:
ITV staff was courteous and helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
5)
RATE THIS STATEMENT
:
Project/Program completed in a timely manner/deadline met.
Strongly Agree
Agree
Disagree
Strongly Disagree
6)
RATE THIS STATEMENT:
Project/Program met my criteria.
Strongly Agree
Agree
Disagree
Strongly Disagree
7)
How was the program used?
Aired On Cable Channels
For Department Meeting
For BOE Presentation
For Training
Copies Sent To Schools
Other:
8)
What office, department, or organization did your program represent?
9)
CHECK ALL THAT APPLY:
During what time period did you work with ITV?
July-September
October-December
January-March
April-June
10)
My overall experience with ITV was positive.
Agree
Disagree
11)
How can we improve the quality of our service?
12)
Comments:
OPTIONAL
Name:
E-Mail:
School/Office:
Updated August 21, 2009 | Maintained by
Scott Perkins
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