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MCPS > INSTRUCTIONAL TV > ABOUT ITV > FREQUENTLY ASKED QUESTIONS


FREQUENTLY ASKED QUESTIONS :: ITV

THE INSTRUCTIONS
If you have any questions about Instructional TV, please read these FAQs before you Contact Us.  You can read through all the questions, or simply click on one of the following question links to jump directly to the question that most closely matches yours.

THE QUESTIONS
How do I find out about a program?
Where can I get a program guide?
What channels are you on?
Where are your studios located?
What type of programs do you produce?
Who do I call if I have a question about a program?
If I missed a program that you produced, can I buy the program?
Can I have an original program idea produced by Instructional TV?
Do you have student internships?
Can I rent your studios?
If I have a community announcement, can I have it shown on your channels?



THE COMPLETE FAQs

Q: How do I find out about a program?
A: Information about instructional and training programs can be found on our channel 33 webpage.  While information about community related programs can be found on our channel 34 page.  You can also watch channels 33 and 34 on Comcast Cable in Montgomery County, Maryland.  Additionally, you could obtain a program guide.  There is a separate guide for each of our channels.

Q: Where can I get a program guide?
A: A program guide for the current month is available right here on our website.

Q: What channels are you on?
A: We air our programs on Comcast Cable channel 34 from 8:00am through 12:00 midnight seven days a week.  We air programs 24 hours a day on Channel 33.

Q: Where are your studios located?
A: We are located at the Board of Education, 850 Hungerford Drive in Rockville, Maryland on the Lower Level in room 27.  Specific directions within the building can be found here.

Q: What type of programs do you produce?
A: We produce programs which inform, train, and instruct for students, teachers, staff, and community.

Q: Who do I call if I have a question about a program?
A: Please call 301-279-3141 and ask our receptionist about a specific program.  Please know the time, date, name of the program, and the channel you viewed it on.  With that information, we will be able to tell you if we plan to re-air the program.  Unfortunately, we are not able to make copies of any program.

Q: If I missed a program that you produced, can I buy the program?
A: We are only able to sell programs which we produce.  Please call us at 301-279-3838 or email Dick Lipsky for more information.

Q: Can I have an original program idea produced by Instructional TV?
A: We currently only accept program ideas from MCPS Departments which address a system wide need for information or training.

Q: Do you have student internships?
A: We do not have an internship program.

Q: Can I rent your studios?
A: Yes, if your company is able to pay MCPS to cover all staff and production time.  Please call 301-279-3838 for more information.

Q: If I have a community announcement, can I have it shown on your channels?
A: We only accept announcements which are directly affiliated to MCPS.  Fax your announcement to MCPS Instructional TV at 301-279-3118 or e-mail it to itv@mcpsmd.org.  Click here for more information about submitting announcements.
   
 

Updated August 21, 2009 | Maintained by Scott Perkins

 
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