head-processes

SERT believes our processes are key to identifying: 

  • whether we are meeting our customers' requirements;
  • where our opportunities are for improvements;
  • key data for fiscally responsible decision-making;
  • measurements of success of our program so we can continuously improve and align; and
  • whether our expectations are being met and our customers know those requirements

       

 processes

SERT Program Implementation Process

SERT Principal Survey Response Process

SERT Award Identification Process

SERT Recycling Award Identification Process