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Contacts for Employees

ERSC

Website and Address   Phone & Fax  

Employee and Retiree Service Center
Office hours: M–F, 8:00 a.m.–4:30 p.m.
Phone calls received: M–F, 8:00 a.m.–4:15 p.m.
45 W. Gude Drive, Suite 1200
Rockville, MD 20850

Tel: 301-517-8100

Fax: 301-279-3651

Fax: 301-279-3642

Health Plans

Plan Website   Phone Number(s)   More Information  
Aetna Dental Plan   DMO 800-843-3661 About this benefit  
CareFirst BlueChoice HMO and POS Plan   800-545-6199 About this benefit  
CareFirst Dental (PPO) 888-755-2657 About this benefit
Cigna Open Access Plus Plans (POS)   855-213-3848 About this benefit  
Cigna Open Access Plus In Network Plan (HMO)   855-213-3848 About this benefit  
CVS/Caremark Prescription Plan   800-378-7558 About this benefit  
Davis Vision (provided through CareFirst)/Blue Vision Plus 800-783-5602 About this benefit
Kaiser Permanente HMO and Prescription Plans   800-777-7902 About this benefit  

Flexible Spending

Vendor Website   Phone Number(s)   More Information  
ADP (for 2015 claims) 800-284-8638 About this benefit  
Benefit Strategies 888-401-3539 About this benefit

Life Insurance

Vendor Website   Phone Number(s)   More Information  
Voya   855-663-8692 About this benefit

Retirement Savings [403(b) and 457(b)]

Vendor Website   Phone Number(s)   More Information  
Fidelity Investments   800-343-0860 About this benefit  

Long-term Care Insurance

Vendor Website   Phone Number(s)  
Prudential Long Term Care   800-732-0416

Unions

Union Website   Phone Number(s)  
MCAAP (Administrators Union)   301-762-8174
MCBOA (Non-Certified Supervisors Union)   301-762-8174
MCEA (Teachers Union)   301-294-6232
SEIU Local 500   301-740-7100

Financial Services

Website   Phone Number (s)  
Educational Systems Federal Credit Union

301-779-8500
800-356-6660

State and Federal Resources

Agency Website   Phone Number(s)  
COBRA Administrator (Benefit Strategies)   888-401-3539

Maryland State Retirement Agency  

800-492-5909 or 410-625-5555 
Social Security Administration   800-772-1213

Additional Contacts

Website Phone Number(s)  

Educational Systems Federal Credit Union  

301-779-8500
800-356-6660

 

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