Employee and Retiree Service Center → Employees → Contacts

Contacts for Employees

ERSC

Web Site and Address 

Phone & Fax 

Employee and Retiree Service Center
Hours: Monday–Friday, 8:00 a.m.–4:30 p.m.
 
45 W. Gude Drive, Suite 1200
Rockville, MD 20850

Tel: 301-517-8100

Fax: 301-279-3651

Fax: 301-279-3642

Health Plans

Plan Web Site 

Phone Number(s)  More Information 
 Aetna Dental Plan 

DMO 800-843-3661

PPO 800-282-0555

About this benefit 
CareFirst BlueChoice HMO and POS Plan  800-545-6199 About this benefit 
CVS/Caremark Prescription Plan  800-378-7558 About this benefit 
Kaiser Permanente HMO and Prescription Plans  800-777-7902 About this benefit 
National Vision Administrators Plan  800-672-7723 About this benefit 
UnitedHealthcare Select Plus Open POS  888-607-5214 About this benefit 
UnitedHealthcare Select HMO  800-638-1103 About this benefit 

Flexible Spending

Vendor Web Site  Phone Number(s)  More Information 
SHPS   800-284-8638 About this benefit 

Life Insurance

Vendor Web Site  Phone Number(s)  More Information 
Prudential  800-732-0416
 
About this benefit  

Retirement Savings [403(b) and 457 (b)]

Vendor Web Site  Phone Number(s)  More Information 
Fidelity Investments  800-343-0860 About this benefit 
Hendershot Financial Group (Lincoln Investment Planning)  301-987-7211
ING  800-525-2765
Lincoln Financial Group  800-234-3500
MetLife Resources  800-842-9406
Smith Barney (Diversified Investment Advisors)  301-556-2360
TIAA-CREF  800-842-2008
T. Rowe Price  800-922-9945
VALIC  410-859-2164

Long-term Care Insurance

 Vendor Web Site 

Phone Number(s) 

 Prudential Long Term Care   800-732-0416

Unions

Union Web Site 

Phone Number(s) 

MCAAP (Administrators Union)  301-762-8174
MCBOA (Non-Certified Supervisors Union)  301-762-8174
MCEA (Teachers Union)  301-294-6232
SEIU Local 500  301-740-7100

Financial Services

Web Site    Phone Number (s) 
Montgomery County Teachers Federal Credit Union (MCT)    240-599-7490

 

State and Federal Resources

Agency Web Site 

Phone Number(s) 

COBRA (Continuous Coverage) 800-284-8638

Maryland State Retirement Agency 

800-492-5909
Social Security Administration  800-772-1213

Additional Contacts

Web Site 

Phone Number(s) 

Montgomery County Teachers' Federal Credit Union (MCT) 

240-599-7400