Employee and Retiree Service Center → About Us
About the Employee and Retiree Service Center (ERSC)
ERSC is your resource for employment-related business including benefits, leave, pay, and retirement.
Hours and Location
Lobby hours: M-F, 8:00 a.m.-4:30 p.m.
Phone calls received: M-F, 8:00 a.m.-4:15 p.m.
45 W. Gude Drive, Suite 1200
Rockville, Maryland 20850
Fax: 301-279-3651 or 301-279-3642
Who We Are
Salary and Positions
ERSC Performance Measures
Call Center Statistics
Direct Deposit Participation Statistics
Lobby Traffic Statistics
Customer Service Satisfaction