The function of the Office of School Performance (OSP) is to ensure that schools are focused on improving student results through effective instruction. To maintain this focus, the office provides administrative support to individual schools and the school system, monitors implementation of Board of Education policies and student progress, selects and evaluates principals, coordinates and assigns resources, and allocates staff and other resources to schools. OSP monitors school performance using the quality tools of the Baldrige guided school improvement process to build capacity of school leaders. In collaboration with other offices, OSP provides feedback to parents and community members related to school issues and concerns.

OSP is comprised of a Chief School Performance Officer, who is responsible for the office and six community superintendents, each of whom oversee from 29 to 37 schools that are organized in geographically contiguous quad clusters. Supporting schools and the community superintendents are eight directors of school performance whose responsibilities include reviewing Baldrige Guided School Improvement Plans, analyzing school data with the principals, monitoring the effectiveness of direct support to schools, and providing assistance to principals on all school-based issues.