Vision
Leadership for Equity and Excellence
Mission
The Office of School Support and Improvement leads by providing systemwide support for school communities, building capacity, strategically monitoring performance, and facilitating open communication.
Major Functions
The function of the Office of School Support and Improvement (OSSI) is to ensure that schools are focused on improving student results through effective instruction. To maintain this focus, the office provides administrative support to individual schools and the school system, monitors implementation of Board of Education policies and student progress, selects and evaluates principals, coordinates and assigns resources, and allocates staff and other resources to schools. OSSI monitors school performance using the quality tools of the Baldrige-guided school improvement process to build capacity of school leaders. In collaboration with other offices, OSSI provides feedback to parents and community members related to school issues and concerns.
OSSI is comprised of a Deputy Superintendent, who is responsible for the office and six community superintendents, each of whom oversee from 32 to 40 schools that are organized in geographically contiguous quad and quint clusters. Supporting schools and the community superintendents are six directors of school performance whose responsibilities include reviewing Baldrige-guided School Improvement Plans, analyzing school data with the principals, monitoring the effectiveness of direct support to schools, and providing assistance to principals on all school-based issues.