GOAL 5: PROVIDE HIGH-QUALITY BUSINESS SERVICES THAT ARE ESSENTIAL TO THE EDUCATIONAL SUCCESS OF STUDENTS
MILESTONE 1: All business services will meet or exceed customers’ needs, requirements, and reasonable expectations.
DATA POINT: Customer Results
OVERVIEW
The business and financial operations of the school system are utilizing the Baldrige National Quality Program to focus on business results to effectively measure and manage organizational performance. A family of measures, encompassing customer results, financial results, human resources results, and organizational results, drive business decisions, process improvements, and other organizational initiatives that make the business and financial operations more productive, efficient, and effective in meeting customers' needs and expectations.